Ongcuci User Privacy Policy

Information Collected

We collect personal information when you register an account, make transactions, or interact with ongcuci’s platform. This includes account details such as name, email address, phone number, and relevant payment information.

We also record device and browser details, website usage data including cookies, and location information to enhance user experience.

Purpose of Information Use

The information collected is used for identity verification, payment management, customer support, and service improvements. It is also used for appropriate marketing and internal analysis complying with privacy laws.

We ensure all data use adheres to data minimisation principles to protect your privacy.

Cookies & Tracking

Ongcuci uses cookies and other tracking technologies to save user preferences, optimise website performance, and understand usage. Users can disable cookies, but some site features may be affected.

We do not use tracking for purposes unrelated to improving our services.

Data Storage & Security

Personal data is securely stored using encryption and strict access controls. ongcuci is committed to protecting user data from unauthorized access, loss, or disclosure.

We perform regular security maintenance to reduce risks and ensure compliance with industry standards.

Sharing Information With Third Parties

Ongcuci will never sell your personal information to third parties. Data may be shared with trusted service providers for operations and service delivery such as payments and technical support, with confidentiality guaranteed.

IP addresses and technical data may be used for security and fraud prevention.

User Rights

You have the right to request access to your personal information we hold, correct errors, and delete data no longer needed. Requests can be made via our support channels available on this platform.

We are committed to complying with Malaysian data protection laws and fully respecting your privacy rights.

Privacy Policy Updates

Ongcuci reserves the right to update this privacy policy from time to time. Any changes will be communicated through the website to keep you informed about how your data is used.

Data Security & Contact Information

We use multiple security measures to ensure your data remains protected. If you have any questions or privacy-related complaints, please contact our support team.